FAQ

Profile

• How can a profile synchronization be terminated for a single corporate client?
• Why is there an IBAN & BIC query in the travel profile?
• Can I automatically update traveller’s master data?
• May I make changes to traveller profiles by myself?

General

• Connected hotel providers in Atlatos Profi Traveler
• Can I book my private trips through Atlatos?
• X questions about integration of travel agency
• How much do we have to pay for Atlatos?
• What does the Atlatos Profi Traveller offer?
• How to configure custom additional data fields

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Rental cars

• The AirPlus card cannot be used to pay Sixt-bookings - What is the reason for this?
• Can additional insurance be booked in the booking process of rental cars?

Train

• X questions about train bookings
• Displaying a rail confirmation a 2nd time
• Will I also get the train seat reservation refunded?
• Can I rebook train travel?
• Can the travel agency cancel train tickets for corporate customers?

Flight

• How can we store the company access of Eurowings in Atlatos?
• X questions about flight booking
• How to Book Eurowings GDS Sustainable Corporate Value Fares (Green Fares) through Atlatos
• Is it possible to book Lufthansa Green Fares?
• Why is my corporate rate not displayed?
• Why is there a price difference to the EasyJet website?

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Farelogix

• How can the direct connection to Farelogix be implemented?

Midoco

• Why is the credit card not fully transferred to Midoco for some transactions?