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  1. Atlatos GmbH
  2. FAQ

FAQ

Here you will find general information about Atlatos.

Profile

  • How can a profile synchronization be terminated for a single corporate client?
  • Why is there an IBAN & BIC query in the travel profile?
  • Can I automatically update traveller’s master data?
  • Can I make changes to the travel profiles by myself?

General

  • How do I update the validity of the company credit card?
  • Can the Atlatos app be used via the single-on process?
  • Is it possible to integrate bookings in Atlatos, that were made via telephone?

Rental cars

  • The AirPlus card cannot be used to pay Sixt-bookings - What is the reason for this?
  • Can additional insurance be booked in the booking process of rental cars?

Train

  • Will I also get the train seat reservation refunded?
  • Can I rebook train travel?
  • Can the travel agency cancel train tickets for corporate customers?

Flight

  • Why is there a price difference to the EasyJet website?
  • Seat booking Eurowings
  • Is it possible to book seats via Atlatos?
  • Can I book baggage for flight bookings via the Atlatos Profi Traveller?
  • Is it possible to cancel flights via Atlatos?
  • Is it possible to rebook my flights via Atlatos?
See all 11 articles

Farelogix

  • How can the direct connection to Farelogix be implemented?

Midoco

  • Why is the credit card not fully transferred to Midoco for some transactions?
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