Contact details for Hotel Providers

For urgent changes, cancellations, or general inquiries about your hotel booking, here are the contact details of the hotel providers connected through Atlatos.

Depending on the system configuration, you can also find these on your booking confirmation.

Please note that as technical support, we cannot make any changes to your bookings. For assistance with your bookings, your travel agency partner is happy to help.

CRC

Tel: +49 (0) 3831 367 690

Email: customer@crc.ag

Derhotel.com

Tel: +49 (0)69 9588-2954

Monday - Friday: 08:00-18:00 Uhr

Email: hotels@derhotel.com

Booking.com

no service by phone offered

Email: kunden.service@booking.com

HRS

Tel: +49 (0)211 20 77 600 - 24/7